Texas STAR Member Resources

Texas STAR Member Resources

Do you qualify for Texas STAR (Medicaid)?

Medicaid is the State of Texas Access Reform (STAR) Managed Care Program (Medicaid). Community provides both Children’s Medicaid and Medicaid for Pregnant Women. These programs are at no cost to U.S. residents who cannot afford health insurance.

Apply for Texas STAR (Medicaid)

24-Hour Nurse Advice Hotline

Community Members can get medical help from a healthcare professional 24 hours a day, seven days a week.

Nurse Help Line for all Members to help Members decide where to go to get the care needed. The nurses also provide health education, nurse-initiated follow-up, and network referrals.

Call the Nurse Help Line before going to the emergency room, unless it is an emergency. A nurse will answer your health care questions and help you get the care you need. Get help in English or Spanish. You can also ask for an interpreter.

Call our Nurse Advice Line at no cost.  24 hours a day 7 days a week.

1.888.332.2730
TDD: 7-1-1

Our nurses can tell you what you can do at home or which care option you need.

Doctor Decision Guide

Where should you go for medical care?

Go for most of your medical needs. Gets to know your health needs to keep you well. Some reasons to visit:

  • Common illnesses like cough, fever, and sore throat
  • Annual wellness checkup
  • Lingering health problem that has lasted more than two weeks
  • Routine visits for ongoing illnesses like diabetes

Treats certain health issues right away to keep from getting worse.
Some reasons to visit:

  • Stitches
  • Broken bones
  • Flu or sinus infection

Saves life and limb, go only in an emergency.
Some reasons to visit:

  • Heart attack
  • Stroke
  • Severe head or eye injuries
  • Wound that will not stop bleeding

Find Help

Search for free or reduced cost services like medical care, food, job training, and more.

Count on Working Life Forward Resources to connect you to people and programs in your area that can help make life easier, safer and just plain better. Enter your zip code to start your search.

Search for services in your zip code here.

Value-Added Services

Value-added Services (VAS) are extra benefits that we are happy to offer you in addition to your medical benefits. See a list of our VAS here.

Staying Healthy

All of these links will take you to another Web site on the Internet. You will no longer be on the Community Health Choice Web site.
Thank you!

Contact Us

General Information
Local: 713.295.2222
Toll-Free: 1.877.635.6736

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m

Member Services
Local: 713.295.2294 | Toll-Free: 1.888.760.2600
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.

Provider Services Hotline
Call 713.295.2295, 8:00 a.m. – 5:00 p.m., Monday – Friday

Additional Contact Numbers

24-Hour Nurse Advice Hotline

Nurse Help Line for all Members to help Members decide where to go to get the care needed. The nurses also provide health education, nurse-initiated follow-up, and network referrals.

Call our Nurse Advice Line at no cost.  24 hours a day 7 days a week.
1.888.332.2730
TDD: 7-1-1

Our nurses can tell you what you can do at home or which care option you need.

Doctor Decision Guide

Where should you go for medical care?

Go for most of your medical needs. Gets to know your health needs to keep you well. Some reasons to visit:

  • Common illnesses like cough, fever, and sore throat
  • Annual wellness checkup
  • Lingering health problem that has lasted more than two weeks
  • Routine visits for ongoing illnesses like diabetes

Treats certain health issues right away to keep from getting worse.
Some reasons to visit:

  • Stitches
  • Broken bones
  • Flu or sinus infection

Saves life and limb, go only in an emergency.
Some reasons to visit:

  • Heart attack
  • Stroke
  • Severe head or eye injuries
  • Wound that will not stop bleeding

Find Help

Search for free or reduced cost services like medical care, food, job training, and more.

Count on Working Life Forward Resources to connect you to people and programs in your area that can help make life easier, safer and just plain better. Enter your zip code to start your search.

Search for services in your zip code here

Value-Added Services

Value-added Services (VAS) are extra benefits that we are happy to offer you in addition to your medical benefits.

See a list of our VAS here.

Health and Wellness Services

Asthma educational materials and one allergy-free pillowcase each year to Members enrolled in our Asthma Care Management Program. Member gets one pillowcase per year based on when Member received one before.

Up to $100 allowance towards an annual Baker Ripley membership in the Harris Service Area.

$30 gift card each year for school-aged Member up to grade 12 who are in a school-sponsored extracurricular sports (athletic) program to pay for program fees, supplies or uniforms

$40 gift card each year for Members up to grade 12 who participate in a youth sports league (apart from extra-curricular, school sponsored activities).

  1. Sports and School Physicals: One each year for Members age 4 through 19.

$25 gift card for completing a prenatal checkup within 42 days of enrollment.

$25 gift card for completing a timely postpartum checkup after giving birth

$10 gift card for each of up to six well-child checkups before turning 15 months old, plus a $25 bonus gift card for completing all six checkups, for a total of up to $85

Two routine dental exams per year with teeth cleaning, x-rays, fillings, non-surgical extractions and emergency exams (limited)

Staying Healthy

All of these links will take you to another Web site on the Internet. You will no longer be on the Community Health Choice Web site.
Thank you!

Contact Us

General Information
Local: 713.295.2222
Toll-Free: 1.877.635.6736

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m

Member Services
Local: 713.295.2294 | Toll-Free: 1.888.760.2600
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.

Provider Services Hotline
Call 713.295.2295, 8:00 a.m. – 5:00 p.m., Monday – Friday

Additional Contact Numbers

Why Choose Community?

As a local nonprofit health plan, Community Health Choice gives you plenty of reasons to join our Community. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, Community is always working life forward for you and your family.

“Community Health Choice is always there to answer my questions and help me and my family with our medical needs. I truly appreciate and value their customer support and service.”

– Cecily
Member of Community Health Choice