Envision2025 - Community Health Choice

A message from Lisa Wright, President & CEO

Can you see the future? I can. And I think you’re going to like what I see.

LISA WRIGHT, President & CEO

Despite the challenges brought on by the COVID-19 pandemic, let me assure you that we are well-positioned for the future. In the next five years, I envision exciting changes in four key areas.

Community – We are not only better together, we are also a stronger and more valuable part of the Harris Health family.
People – We will enhance our reputation as a managed care organization and a fantastic place to work.
Profitable Growth – We will expand our product lines and partnerships to serve a much larger group of Texas Members.
Operational Efficiencies – We will work smarter and more efficiently through our investment in the latest technology.

Here’s a closer look at the four pillars of our five-year plan:

Community

Aid other community plans with assistance of delivery model
Build special facilities
- A birthing center
- Meal programs
- Apartments for our Members
Cultivate partnership with universities to provide public health rotation for Quality/STARS program
Develop new programs that focus on improving the lives of our Members
Establish a foundation to have a greater impact in the community

People

Invest in our most important asset, YOU!
Double our current staff size
Be recognized as one of Houston’s best places to work
Build our own office headquarters

Profitable Growth

Largest community health plan in Texas
Membership of 500,000
Increase lines of business

Operational Efficiencies

Become a leader in bringing healthcare to Members’ homes
Launch a suite of mobile applications
Provide the highest quality service to our Members
Improve processes for our team

Thank you, everyone, for your dedication and commitment to our mission.

Why Choose Community?

As a local nonprofit health plan, Community Health Choice gives you plenty of reasons to join our Community. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, Community is always working life forward for you and your family.

“Community Health Choice is always there to answer my questions and help me and my family with our medical needs. I truly appreciate and value their customer support and service.”
– Cecily
Member of Community Health Choice