Members with chronic physical, developmental, behavioral or emotional conditions are identified as Member with Special Healthcare Needs (MSHCN).

Members designated with complex health needs can speak with our team about integrated care and treatment service management.

Members have direct access to a Community Health Choice Care Management team for assistance with care coordination.

Contact the Care Management Department at 832.242.2273 or toll-free at 1.844.297.4450 from 8:00 a.m. to 5:00 p.m. for help.

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