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STAR+PLUS Value-Added Services

STAR+PLUS Value-Added Services

Value-Added Services are effective September 1, 2024 to August 31, 2025.

Ā Limitations may apply. If you have any questions,call Member Services toll-free at 1.888.435.2850.

Extra Help with Getting a Ride

Rides to an appointment with an additional family member or caregiver including food bank, food pantry, grocery shopping, Community Health Choice sponsored events, and senior recreational events

Dental ServicesĀ 

Two routine dental exams per year up to $600 with teeth cleaning, x-rays, (once annually), non-surgical extractions and emergency exams (limited) for Members 21 and older

Extra Vision Services

Members may opt-out of standard eyewear benefit and use $150 towards purchase of non-standard glasses or contacts, including contact fitting fee, every 24 months

Discount Pharmacy/Over-the-Counter Benefits

Members receive $30 per quarter (up to $120 annually) for over-the-counter-medicines and other health related supplies not covered by Medicaid.

Help for Members with Asthma

Members with Asthma or COPD and enrolled in Communityā€™s Disease Management/Case Management program receive one allergy-free mattress cover and one allergy-free pillowcase

Extra Help for PregnantĀ  WomenĀ 

Members receive a $25 gift card for completing a prenatal checkup within 42 days of enrollment and a $25 gift card for completing a timely postpartum checkup within 21- 84 days after giving birth.

Home VisitsĀ 

  • Home Visits ā€“ Respite: Up to 16 hours of respite services for non-HCBS (STAR+PLUS Waiver) members
  • Ā Home Visits Companionship- Companionship Visits, up to 48 hours, annually, for Non-HCBS (STAR+PLUS Waiver) community-based members

Health and Wellness Services

  • Meal Services Home delivered meals for one week after getting out of the hospital (7 meals) for STAR+PLUS non-HCBS Members.
  • Nutrition Services access to a nutritionist to provide personalized and culturally
    sensitive education for dietary needs and weight management and/or loss
  • Free pill organizer
  • Free blanket for newly enrolled. STAR+PLUS Nursing Facility Member
  • Free Digital, Large print clock for newly enrolled STAR+PLUS Nursing Facility Member
  • Free Pair of non-skid socks enrolled STAR+PLUS Nursing Facility Member

Healthy Play and Exercise Programs

  • Healthy Play and Exercise Adult Skill – Community Health Choice will provide up to $100 allowance towards an annual Baker Ripley membership for services including: adult skill-building (including digital skills), food and nutrition services, health promotion, wellness, exercise and social engagement activities
  • Healthy Play and Exercise – Exercise kit, which may include a resistance band, hand weight and pedometer for members

Gift Card Program

  • $85 gift card for diabetic members who get an HbA1c blood test every 6 months
  • $30 gift card for diabetic members who get a diabetic eye exam each year
  • $30 Gift card for members with schizophrenia or bipolar disorder who are using
    antipsychotic medications and received a diabetes screening
  • $30 gift card each year for current female members who get a recommended
    mammogram

Online Mental Health Resources

  • Online telehealth resources
  • Online companionship tool
  • Online mental health program for individual and group therapy, aftercare services and medication management
* Limitations may apply
Helpful Phone Numbers

Member Services
Local: 713.295.2300 Toll-Free: 1.888.435.2850 | TTY 7-1-1 for Hearing-Impaired

24 hours a day, 7 days a week, Monday ā€“ Friday, excluding state-approved holidays. Access your Member account online 24 hours a day, seven days a week. Information is available in English and Spanish.

Call us to get an interpreter. In case of an emergency, call 9-1-1 or go to the nearest hospital. Also call for pharmacy and dental information.

Service Coordination Team
Local: 713.295.5004Ā  Toll Free: 1.888.435.5150Ā  | TTY 7-1-1 for Hearing-Impaired.

Service Coordination Team is available 8:00 am – 5:00 pm, Monday- Friday, excluding state approved holidays.

After business hours you can leave a message and calls will be returned within one business day or call Member Services hotline at 1.888.435.2850.

In case of an emergency, call 9-1-1 or go to the nearest hospital. If you have trouble hearing or speaking, please call the TTY/TDD line at 7-1-1

Additional Contact Numbers

Helpful Phone Numbers

Member Services
Local: 713.295.2300 Toll-Free: 1.888.435.2850 | TTY 7-1-1 for Hearing-Impaired

24 hours a day, 7 days a week, Monday ā€“ Friday, excluding state-approved holidays. Access your Member account online 24 hours a day, seven days a week. Information is available in English and Spanish.

Call us to get an interpreter. In case of an emergency, call 9-1-1 or go to the nearest hospital. Also call for pharmacy and dental information.

Service Coordination Team
Local: 713.295.5004Ā  Toll Free: 1.888.435.5150Ā  | TTY 7-1-1 for Hearing-Impaired.

Service Coordination Team is available 8:00 am – 5:00 pm, Monday- Friday, excluding state approved holidays.

After business hours you can leave a message and calls will be returned within one business day or call Member Services hotline at 1.888.435.2850.

In case of an emergency, call 9-1-1 or go to the nearest hospital. If you have trouble hearing or speaking, please call the TTY/TDD line at 7-1-1

Additional Contact Numbers

Why Choose Community?

As a local nonprofit health plan, Community Health Choice gives you plenty of reasons to join our Community. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, Community is always working life forward for you and your family.

ā€œCommunity Health Choice is always there to answer my questions and help me and my family with our medical needs. I truly appreciate and value their customer support and service.ā€

ā€“ Cecily
Member of Community Health Choice